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Operations Support
ESRI NeA’s services line extends to include operations support, which revolves around providing our clients with the required support and expertise in implementing GIS solutions; rolling out and operating the developed system, as well as installing GIS products. This is a service that is jointly executed with the client to attain the maximum benefits.
Implementation
ESRI NeA provides its services to assist the customer during the decisive early phases when the new system is introduced. It is important to ensure that the software or solution is installed and configured successfully and to ensure that the initial deployments are planned and executed in a logical and consistent manner.
ESRI NeA Professional Services supports both long-term and short-term implementations for a broad range of users. Implementation services include consulting, technical services, and custom training to assist organizations implementing GIS for the first time as well as those deploying enterprise GIS solutions.
Our teams’ widespread experience in successfully implementing systems for numerous customers in a wide variety of markets and industries ensures that the system is rolled out and made operational in the smoothest and most efficient manner possible.
Installation
ESRI NeA can provide assistance with operation of all ESRI products. Professional Services staff members work on- or off-site to support specific user requirements including installation and configuration, enterprise systems integration, and performance and scalability testing.
System Integration
Many GIS system implementations require integration of additional third party COTS solutions. ESRI NeA possesses the required knowledge and expertise for integrating ESRI GIS software with third party software and hardware into an overall geospatial solution for a client.
ESRI NeA staff has successfully integrated systems from a wide variety of hardware manufacturers, database management system vendors, and data vendors. Accordingly, we are able to provide objective technical evaluations of these components, and are adept at proposing the best performance and price solution packages.
Applications Training Services
ESRI NeA is recognized as one of the most significant, specialized, and qualified training providers in Egypt and the MENA region. We offer training services on the applications developed for the client as part of our development support services. These can be custom training courses at customers’ sites in their familiar work environment.
Sample List of References
- GIS Cadastral Land Management System for the General Survey Section-Qatar
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